question

joven-rojas avatar image
joven-rojas asked ·

Ability to Download Latest Version of Desktop App

Advance notification new release of ringcentral softphone.

Access to msi exe file for installation can be rolled out centrally

desktop
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Becky-Community_Manager avatar image
Becky-Community_Manager answered ·
Not sure we understand, Joven.
Is this a question?
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

joven-rojas avatar image
joven-rojas answered ·
Sorry.. just query one of the customer . Wanted to know if theirs a way to have advance notification for new release for ringcentral softphone and access to msi and exe file for installation .
4 comments
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Check out this downloads page, it has msi and exe files for our apps. 
0 Likes 0 ·
darren-bayley12738 avatar image darren-bayley12738 jessica-community-moderator ♦♦ ·

Hi All

This is great however there appears to be a delay in applications appearing here versus the installed apps themselves prompting for an update?

We have the RC Phone app installed that we manage centrally, but we cannot get the latest version of this app even though end users are being prompted to upgrade? What is the delay between the app automatically asking an end user to upgrade (which they cannot do, as they are blocked from doing so on our network) and the new version appearing on this downloads page?

If you can confirm how we can get access to the version that we are being prompted to install for RC Phone it would be appreciated.

Thanks

0 Likes 0 ·
Thank you for the link Jessica
0 Likes 0 ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app