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Call Forwarding, Call Queue

Tags: call forwarding, call queues

Nov 27, 2019 at 9:25am • 1 replies • 0 likes

laurie-johnson14581

Hello RingCentral, it's disrupting and highly unprofessional when a call comes in while I'm on a call because of all the beeping and ringing. How long before you create a feature where I can say, "If you receive this recording that means I'm on another call right now." Recordings are ruined because of the ringing and beeping. Thank you.

1 Answer

bob-robinson answered on Nov 27, 2019 at 9:52am

I've wondered what the other party can hear when my phone is ringing within my headset. It would be great to make this an Idea and also think through the options a user (and admin) would have for handling of calls while currently on a call (and/or in a RingCentral Meeting?).

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