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scott-bradshaw asked jessica-community-moderator commented

Mobile Numbers as outbound ID

UK, Motor Finance, It would be good if Mobile numbers could be assigned to outbound calls - This would increase the possibility of making contact with relevant parties when calling their mobile. We base most of our communication on Mobile numbers as the primary contact number and as such most people are likely to answer a mobile number when on caller ID than a Land line. 
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jessica-community-moderator answered
Hi Scott, 

Check out this KB article on how to change outbound caller ID! 
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scott-bradshaw answered jessica-community-moderator commented
Hi Jessica, I dont seem to have the caller id for outbound

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Hey, sorry about that Scott, I posted the instructions for the unified RingCentral app, not the phone desktop app. 

To update this on your phone desktop app, go to settings - calls - outgoing and change outbound caller ID. 


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