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hamby14138 asked ·

Chat Compliance Exports Not Working

Any one else have compliance export requests in RingCentral app that never complete?  I requested exports on 12/23/19 and they're still sitting under a "submitted" status.  I've also reached out to support for exports and its taken nearly 3 weeks to get the exports we requested.  Whats going on?

Version: 19.12.1 (E. 5.0.12)
Build: 7 (rev. 825554e5)
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jessica-community-moderator answered ·
Hi Hamby, 

We followed up with a product manager about this and he should be emailing you for follow up soon! 
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