question

john-stippell avatar image
john-stippell asked jessica-community-moderator answered

5 digit dialing t o external auto attendant?

We are in the process of moving to RingCentral for several of our users (new company subsidiary). We would like to be able to use 5 digit dialing to call users on old system. The old system has an auto attendant so we were hoping to be able to dial something like 2-1234 wher 2 would initiate the call to the old auto attendant and then pass the 1234 as the extension. Is this possible? Is there some other way to achieve this ?

extension
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1 Answer

jessica-community-moderator avatar image
jessica-community-moderator answered
Hi John, 

Depending on what your old system was, RingCentral may have an integration that can help. I would recommend posting on our Developer's Community for some help brainstorming. 

As far as I know though, this is not a functionality that is currently available with RingCentral. 
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