question

terry-ballard avatar image
terry-ballard asked jenn-community-moderator answered

an issue, the headphones, out going calls work fine incoming calls wont work on headphones only thru ring central computer speakers

We are having an issue, with the headphones on out going calls they work fine but on incoming calls they wont work thru the headphones only thru ring central and computer speakers

hardwarecall handling
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

jenn-community-moderator avatar image
jenn-community-moderator answered
Hello Terry!


Can you confirm what headset you are using for your softphone? 


Thanks! 
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app