question

kendall-nolan avatar image
kendall-nolan asked kendall-nolan commented

Glip keeps changing to red, as if we are on a call or in a meeting, even though we are not.

See above

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nate-achey avatar image nate-achey commented ·
when you hover over the red icon does it say in a call or in a meeting?

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kendall-nolan avatar image kendall-nolan commented ·
It depends on what I was doing last.  If I was in a call, it remains solid red until I physically change it to green, even though I've been been off the call for a long time.   The same happens with meetings.
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered
Hi Kendall!

You may be experiencing delays with Glip Status. Try to uninstall/reinstall the app and see if there's any changes.
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