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Question

I only received the text notification and was I able to reply but after I moved to another tab I cannot see it anymore

  • 17 April 2020
  • 2 replies
  • 299 views
E

I cannot see the text message I received. I only received the text notification and was I able to reply but after I moved to another tab I cannot see it anymore

2 replies

Mary-Community_Moderator
Rank
Userlevel 2
Hello Ester!

Just to clarify, the text notification you got, is it through email or you're using the RingCentral App?
E
Hello Mary Rose,

Thank you for reaching out. I am using the desktop app and initially was able to see and reply through it. Same with my mobile app. 

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