I need help with dialing out with from my voicemail by choosing option 3 while I am in my voicemail. . . call me at 260-350-7332

I need help with dialing out with from my voicemail by choosing option 3 while I am in my voicemail. I am not using a ringcentral phone neither do I have the option to . I have the standard package and all my friends that have that package can use this feature no problem. call me at 260-350-7332 case#10614507