question

tatiana-guydouk avatar image
tatiana-guydouk asked Becky-Community_Manager answered

Not flexible with the monthly payment option either

I am using a monthly subscription and was asking to reduce the number of lines. I didn't use all the lines anymore since due to COVID-19 our business size reduced dramatically. They anyway told me that I can't do it until the next renewal contract date. Unfortunately, RingCentral the only company that doesn't care about customers' satisfaction.

billing
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1 Answer

Becky-Community_Manager avatar image
Becky-Community_Manager answered
Tatiana,
I'm sorry for these issues, but we've made this post private as it is not in accordance with our Terms of Use. 

We're happy to assist you in working with your account manager. Please reach out at Community.Support@RingCentral.com
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