question

will11927 avatar image
will11927 asked Becky-Community_Manager commented

Switching between RC Video and RC Meetings

Since the onset of the pandemic many of our employees have been using RingCentral Meetings and have been getting quite used to the user interface, scheduling meetings, and all the features. However, Our account limits the size of meetings to 4 people unless we upgrade after the pandemic RC Meeting upgrade expires.


In anticipation of this, a few users would like to test RC Video (which allows up to 100 persons). Can a user, without having to change settings in their User Portal, switch between RC Meetings and RC Video? For example, can a user schedule an RC Video and then the next action is schedule an RC Meeting? Then back and forth without changing user settings? The scheduling action could also be applied to hosting the meetings too.


Thanks,


Will.

meetingsvideo
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mary-community-moderator avatar image
mary-community-moderator answered
Hi Will,

For RC Video concerns, please reach out to your Account Manager.
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Becky-Community_Manager avatar image
Becky-Community_Manager answered Becky-Community_Manager commented
Will, I've connected with your account manager to assist further. 
If you don't hear back from them, please don't hesitate to reach out to us via the Community.Support@RingCentral.com email. 
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Hi Becky. I already spoke with Courtney. We are all set! Thanks. 
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