question

michelle-williams avatar image
michelle-williams asked mary-community-moderator answered

my mobile is not ringing at the same time as the phone on PC any idea's

my mobile does not ring when call coming in although it rings through my PC I need to be able to have the choice to answer either mobile or PC is it a settings thing?

call forwarding
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered
Hi Michelle,

Make sure that your mobile app has the same login with your desktop. Try to uninstall/reinstall your app as well.
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