question

michelle-williams avatar image
michelle-williams asked ·

my mobile is not ringing at the same time as the phone on PC any idea's

my mobile does not ring when call coming in although it rings through my PC I need to be able to have the choice to answer either mobile or PC is it a settings thing?
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered ·
Hi Michelle,

Make sure that your mobile app has the same login with your desktop. Try to uninstall/reinstall your app as well.
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