question

michelle-williams avatar image
michelle-williams asked ·

my mobile is not ringing at the same time as the phone on PC any idea's

my mobile does not ring when call coming in although it rings through my PC I need to be able to have the choice to answer either mobile or PC is it a settings thing?
General Topic
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

mary-community-moderator avatar image
mary-community-moderator answered ·
Hi Michelle,

Make sure that your mobile app has the same login with your desktop. Try to uninstall/reinstall your app as well.
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app