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chris-hall1234 avatar image
chris-hall1234 asked ·

Why cant I integrate Ringcentral into my Outlook app in iOS ?

Why cant I integrate Ringcentral into my Outlook in iOS ? I want to be able to dial numbers from my Outlook contacts like this:

https://support.ringcentral.com/s/article/10729-ringcentral-outlook-place-calls?language=en_US

So far the only way that I have been able to achieve this is utilizing the 365 plugin on my web browser through Chrome. But my preference is to use the Outlook app want to be able to dial numbers from my Outlook contacts.  

Ringcentral's marketing materials make it appear that the entire MS 365 suite is fully integrated but does not make it clear this is only for Windows operating systems until you dig deeper into the downloadable spec sheets. Our firm is entirely on MACs. The lack of iOS compatibility really limits the functionality of your products.
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mario-dima answered ·
Not much help to you, but I find Ring Central huge on overpromising and under delivering.
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