Authorization Issue

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zeeshan-yousaf2030 asked May 18, '16 Phong Vu commented Nov 8, '19

Authorization Issue

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Answer 1 · 2016-05-23T16:08:57Z

benjamin-dean answered May 23, '16

Making this conversation private since you've shared your API keys and user credentials via the graphic (and we wouldn't want someone to hack your account with this information).

I see you're trying to hit the Production API Endpoint URI: https://platform.ringcentral.com/restapi/oauth/token are your keys being used for that environment or are they for the Sandbox API Endpoint URI: https://platform.devtest.ringcentral.com/restapi/oauth/token ?

Are the user credentials being used associated with the appropriate environment?

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Answer 2 · 2019-07-04T18:32:59Z

Anirban answered Jul 4, '19 Phong Vu commented Nov 8, '19

Before testing the service, following things to be checked:

correct client I'd and secret, username should be phone number and extention number should be correct and allowed permission and correct url based on environment like sandbox/ production

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pushpendra sahu · Nov 08, 2019 at 10:37 AM

where put clientId and secret

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Phong Vu ♦♦ pushpendra sahu · Nov 08, 2019 at 03:13 PM

This thread is quite old. Please make a new question with your own environment and expectation.

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