We have staff that ONLY use use the mobile app -- not the Salesforce-integrated softphone. I need to figure out how to push their call and text activity to Salesforce. It was my understanding (from a 9/15/15 blog post) that RC text activity would seamlessly flow into Salesforce. This integration update was to occur Q4 of 2015. However, in a conversation with a Level II tech support rep, that integration never took place. Does anyone have an update on this integration? Or a workaround, if it's not officially going to happen?