question

pratheesh-babu4522 avatar image
pratheesh-babu4522 asked ·

Main company number is returned as From Phone number for all phone numbers in Call log

When accessing call logs, for outbound calls am getting main company number as FROM phone number for all the account phone numbers instead of separate phone number.

-  When we see the call log from portal we can able to see separate phone numbers.

P.S: We set to display main company number for all account phone numbers. 


General Topic
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
vb avatar image
vb answered ·
Please use call-log API with the view=Detailed filter ,eg:   /account/~/extension/~/call-log?view=Detailed . This will give you detailed information about the call-legs.
Please check Example 2 in this link : https://developer.ringcentral.com/api-docs/latest/index.html#!#RefExtensionCallLog.html
 
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.