question

pratheesh-babu4522 avatar image
pratheesh-babu4522 asked vyshakhbabji Deactivated answered

Main company number is returned as From Phone number for all phone numbers in Call log

When accessing call logs, for outbound calls am getting main company number as FROM phone number for all the account phone numbers instead of separate phone number.


- When we see the call log from portal we can able to see separate phone numbers.


P.S: We set to display main company number for all account phone numbers.



call logs
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1 Answer

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vyshakhbabji Deactivated answered
Please use call-log API with the view=Detailed filter ,eg:   /account/~/extension/~/call-log?view=Detailed . This will give you detailed information about the call-legs.
Please check Example 2 in this link : https://developer.ringcentral.com/api-docs/latest/index.html#!#RefExtensionCallLog.html
 
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

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