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Question

How do you authenticate an app that has no user interface?

  • May 31, 2019
  • 1 reply
  • 430 views

I have a server side service that needs access to the RingCentral API to update answering rules. We have single sign-on enabled. I couldn't find away to authenticate the app itself and using username and password no longer works. Any assistance is greatly appreciated.

1 reply

PhongVu
Community Manager
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  • Community Manager
  • 2477 replies
  • May 31, 2019

Hi Ed,

What do you mean by saying "using username and password no longer works."? Did it work before? What is your app Platform Type? For password flow, the platform type must be set with Server-only (No UI).

What programming language are you using to write your code? For your reference, please check the password flow tutorial to learn more.