question

Matt Kakuk avatar image
Matt Kakuk asked Phong Vu answered

How to delegate extension user to have access to main number to be able to SMS API

Do you know how to delegate number an extension to have access to main number to send SMS from?

rest apisms and text messagingadmin portal
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1 Answer

Phong Vu avatar image
Phong Vu answered

Hi Matt,

I am afraid that this is not possible. Not even when an extension has the super admin role. The only way is to give that power user to login with the company main number.

Maybe a workaround solution is to have a server app that use password flow to login with the main company number. Then the user who can send SMS on behalf of the company (using the company main number) can have access to that app and send SMS with that main number.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys