question

Dilip Kunder avatar image
Dilip Kunder asked Khadhar Koneti answered

Can we block a contact number?

Hi,

I am new and exploring ringCentral. I want to check if we can restrict or block a contact a number so that it cannot call or message us?

How can we block a contact number from all the extension?

rest api
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Anirban avatar image
Anirban answered

Have you checked this option?

https://support.ringcentral.com/s/article/7251?language=en_US

Super Admin can block a number applied to all extensions

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Khadhar Koneti avatar image
Khadhar Koneti answered

You can use the call management api to block a call or contact number.

https://developers.ringcentral.com/api-reference/Call-Blocking/updateBlockedAllowedNumber

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys