question

Michelle Roberts avatar image
Michelle Roberts asked ·

Toll-Free SMS

When sending to a single number the application works, but when sending to mass mailings of 700+ they were not received even though it was reported as successful.
The Company is attempting to get an URGENT message out this evening to all staff; please check this gateway to see if these mass SMS texts are queued.

smstoll-free
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Anirban avatar image
Anirban answered ·

Could you please re-frame the question with what actually issues you are facing? Did you implemented or want to implement Toll Free number for bulk sms?

What I understood reading your question is you want to send bulk sms and it was failed even though it reported successful. But what was unclear is if you have already implemented toll free in your system

Check few references here : https://support.ringcentral.com/s/article/10057?language=en_US

https://www.ringcentral.com/office/features/toll-free-numbers/overview.html

https://www.ringcentral.com/blog/how-to-get-a-toll-free-number-for-your-business/

Hope that help

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