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Ron Mueller avatar image
Ron Mueller asked ·

Where is the setting to remove "Apps" from RC App for specific Roles and/or Templates

Is there any setting where I can remove the "Apps" (puzzle piece looking icon in the app) from specific users - either by Role or Template setting. I've tried by removing all Apps Access, but that doesn't get it done, as this controls the application itself not features with the application.


I know I can go to my extension/more/Service Console/Authorized apps and remove the Ring Central App Gallery- but I want to only remove this for specific users. Not sure if this removes it from my user or all...don't want to remove it from myself (as admin) or all users...only specific users.

ron

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mary-community-moderator avatar image
mary-community-moderator answered ·

Hi Ron,

You can create a new role and have those permissions disabled or customize, then you can assign the role to a specific user.

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Ron Mueller avatar image
Ron Mueller answered ·

I did exactly that, the 'puzzle icon' still remains, and apps can be loaded.

My guess is that there is no 'permission' to remove the function.


ron

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