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Rita Cassida avatar image
Rita Cassida asked Becky-Community_Manager commented

Virtual Background - Computer does not meet requirements

I am trying the backgrounds without a green screen and it says the computer does not meet requirements. What requirements is it needing? I can get the WebEx backgrounds to work but not Ring Central. Any help would be appreciated.

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Rita, are you using RingCentral Meetings or RingCentral Video?

If Meetings, here's a Knowledge Base Article about enabling virtual background:
https://support.ringcentral.com/s/article/11859-RingCentral-Meetings-Desktop-Virtual-Background?language=en_US

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