Andrew Ross avatar image
Andrew Ross asked jenn-community-moderator commented

Outlook RingCentral Plugin

Hello, I am getting the following error after installing the RingCentral Outlook Meeting Plug-in. The Plugin shows up in Outlook, but when you click Schedule a Meeting a Meeting opens, but a popup error displays "please install the ringcentral meetings for meetings on your computer" Here is a snip of it.

Any ideas why this is happening? I searched the knowledge base about this error, and the information they provide is incorrect. I have 64bit Outlook installed.

Thank you


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Hello Andrew,

Apologies, It might be the plugins for RingCentral meeting is outdated. I would highly suggest opening a case here. Our phone support will get in touch with you as soon as possible.


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