question

Torkel Hansson avatar image
Torkel Hansson asked jenn-community-moderator answered

What is this icon?

I recently started seeing this red 'reload' type icon next to names in the Direct Messages list. Any idea what it indicates? You can't click the icon, because it disappears as soon as you hover over it.

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2 Answers

jenn-community-moderator avatar image
jenn-community-moderator answered

Hello Torkel,

That icon means "failed to send messages" you can tap or click that to resend. Thanks!

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jenn-community-moderator answered

I suggest you uninstall the app and reinstall it. Thank you.

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