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rgentry asked ·

RingCentral Meetings Support Zoom VDI media plugins?

Does RingCentral Meetings support the Zoom VDI media plugin defined here? https://support.zoom.us/hc/en-us/articles/360031096531-Getting-started-with-VDI


Much of our workforce uses virtual desktops, Citrix for that matter, we are trying to better our video meetings. Currently the video while working through VDI for us is either not good or just does not work.


If RC Meetings does not support this plugin, does v.ringcentral.com have a plugin for virtual desktop infrastructure?

ringcentral meetingsrc meetingsringcentral video meetingszoomcitrix
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Hey, @rgentry - We're looking into this for you.
Hang tough!

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Becky-Community_Manager answered ·

@rgentry We got an update from our integrations team who indicated we are currently a Citrix Partner however the integration will not be GA until late Q4 2020.

Stay tuned!

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That is great to hear, thank you also for the quick response. This integration, is this for RC Meetings or the RingCentral App?

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Just for RingCentral Office and not Meetings.

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