question

rohit jain avatar image
rohit jain asked ·

Unable to graduate App

After I make api calls consecutively for 2 days, my apps graduation requirements status is : passing and on the third day, again graduation requirements status becomes red. how to handle this problem ? do we need a paid ring central account to graduate app from dev. portal ?

When I created app in dev portal, no option of public or private was shown to me. I just created an app and coded it. How do I know whether my app is public or private ?


This guide is not helpful to me : https://developers.ringcentral.com/guide/basics/production

graduation
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
Anirban avatar image
Anirban answered ·

Check the latest doc for creating app: https://developers.ringcentral.com/guide/basics/create-app

As per the doc:


All RingCentral Customers This makes your application available to the entire RingCentral ecosystem of customers, including those customers of our brand partners. We often refer to these apps as "public."
Only members of my organization/conpany This restricts access to your app to only users belonging to your RingCentral account. We often refer to these apps as "private."
Only customers of selected brand partners This restricts access to your app to only select brand partners.


Graduation process: https://developers.ringcentral.com/guide/basics/production

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys