New Feature request : Put a call on hold without having to answer it first

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Dany Robitaille asked Sep 30, '20 Becky-Community_Manager commented Sep 30, '20

New Feature request : Put a call on hold without having to answer it first

I wish we could put an incoming call on hold, without having to answer it first. Thanks !

phone

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Becky-Community_Manager ♦♦ commented · Sep 30, 2020 at 08:45 PM

@Dany Robitaille Thanks for sharing this idea.
We'd ask that you add it to the Ideas Portal found HERE.

This way, we can more efficiently route to our product teams for their review.

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Answer 1 · 2020-09-30T20:45:30Z

Phong Vu answered Sep 30, '20

I could say that it is not possible, nor a standard behavior. All you can do is to put the incoming call to a call queue.

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