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Heather Woodard avatar image
Heather Woodard asked ·

Choppy phone call

We are currently experiencing pretty choppy phone calls. This only happens when we have inbound/outbound calls. When we talk to other people on RingCentral everything seems fine. Any ideas on how to fix this?

phone
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Becky-Community_Manager avatar image
Becky-Community_Manager answered ·

Hey, @Heather Woodard - Here's a quick Knowledge Base article that might assist you in identify a few ways to address choppy calls.
https://support.ringcentral.com/article/How-resolve-call-quality-issues.html
Let us know how it goes!
Also, you can ask Support to troubleshoot with you.
Click the link below to reach out:
https://support.ringcentral.com/contact-support.html

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