question

Steff Harry avatar image
Steff Harry asked ·

Created Meetings not showing in schedule list

So in the RC app we are testing the meeting function so we can get rid of our existing software. We created a meeting for the next day, and for some the meeting doesn't create. For some the meeting creates and shows online, but does not show in the RC app (desktop).The meetings are created through the RC desktop app, as that is what the staff is using.

Trying to figure out why the meetings are not showing for 'within the next few days' on the schedule. Thoughts?
rcmtg.pngAlso when the invitations are created, why is it always UTC for the time? We have set our timezone.

meetings
rcmtg.png (88.6 KiB)
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

jessica-community-moderator avatar image
jessica-community-moderator answered ·

Hi @Steff Harry,

You'll need to connect an Outlook Calendar or a Google Calendar to the app, and then create your meetings in Outlook/Google to synch to the meetings tab in the app.

Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Steff Harry avatar image
Steff Harry answered ·

That seems a tad un-necessary and bad design that items created in the app, need a third party software integration to show in the app they were created in. Not sure what the point of that is and is most un-useful. Thank you.

Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces