We're bout to switch to Glip, and one of our use cases is for incoming messages posted via Webhook. Unfortunately, our service desk provider doesn't strip HTML from the description, so when we include the body a lot of HTML gets posted along with it, making it unreadable.
The service desk in question is Freshdesk.
Can there be a flag introduced to "strip_html or "render_basic_html" ? Elements include, with some styling: