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charmaine-eusebio12564 asked ·

Ability to customize the sequence in call queue

Ability to customize the sequence in call queue

call queues
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Phong Vu answered ·

Unfortunately, there is no API to reorder the extensions in a call queue.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys