question

Chaitali avatar image
Chaitali asked Anirban answered

Restricting user call function

Is this possible to restrict a user to use the number assigned to them only for Fax and disable the calling feature?

We want to restrict the call operation from certain users

call handling
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1 Answer

Anirban avatar image
Anirban answered

You can go to your online account as an Admin, then select the Phone System --> All numbers,

Select the number you want to restrict :

1607167955670.png

And restrict it for Fax functionality as per your requirement.


1607167955670.png (22.1 KiB)
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys