wayne-walker2116 avatar image
wayne-walker2116 asked Sebastian Mealer commented

Zapier - main number

How can I authorize my ringcentral account with Zapier to show our company main number - not my personal extension number?

SMS is showing from my personal assigned number, not our main company number. I'm trying to create a trigger on texts sent to our main company number.

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jenn-community-moderator avatar image jenn-community-moderator ♦ commented ·

Hello @wayne-walker! Apologies, are you still experiencing the issue? I would highly suggest opening a case HERE, and our tech support will investigate it further. Thank you for your patience in this matter.

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Sebastian Mealer avatar image Sebastian Mealer commented ·

I just signed up for RingCentral, a major reason was the ability to integrate with Zapier and send from our main company number. However I have the same problem: in Zapier the only choice is my direct number (and I am the admin of the account).

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