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Sonny Tanda avatar image
Sonny Tanda asked ·

Ringcentral / Bitrix24 Integration

I have downloaded the Ringcentral App in Bitrix , following the install instructions but Rincentral still will not make/receive calls via Bitrix24.

I can make a call using the RC Phone app and can see the call list in Bitrix but no actual calling via Bitrix.

I have asked Bitrix24 support and they say I need to approach Ringcentral for support and resolution .


Has anyone got this working and what is the magic process?


Thx

Sonny

integrations
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Anirban avatar image
Anirban answered ·

The best way to resolve this is to connect with RingCentral support team here as they can able to suggest the best approach and analyze the issue you are facing. They can connect with you and help you resolving this issue

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