question

Ronald Barber avatar image
Ronald Barber asked ·

Picking up parked calles in desktop app

App version is Version: 20.4.30.338

Not sure how to pick up a parked call,
an associate will park a call on say park 1 on their phones
how do i pick up that park on my desktop app if they arent given a *8xx extension?


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Anirban avatar image
Anirban answered ·

Please check this:

https://support.ringcentral.com/article/7255.html

Step 4 it is mentioned to pick the call.

Hope that help

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