When a RC call is forwarded to my personal cell phone, it used to ring with a different ring sound. RingCentral calls no longer identify themselves anymore. Is there a new setting to fix this?
When a RC call is forwarded to my personal cell phone, it used to ring with a different ring sound. RingCentral calls no longer identify themselves anymore. Is there a new setting to fix this?
Are you referring to a call from RingCentral that is forwarded to your cellphone number?
We didn't have this feature since before. We can only change the ringtone if you have the RingCentral app on your phone.
I have the app on my phone. I see nowhere in the app or on my iPhone to change the ringtone.
Which app do you have? Is it the one with an R icon or phone symbol?
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