Question

Identifying RC calls on mobile app

  • 4 January 2021
  • 4 replies
  • 269 views

When a RC call is forwarded to my personal cell phone, it used to ring with a different ring sound. RingCentral calls no longer identify themselves anymore. Is there a new setting to fix this?


4 replies

Userlevel 2

Are you referring to a call from RingCentral that is forwarded to your cellphone number?



I have the app on my phone. I see nowhere in the app or on my iPhone to change the ringtone.

Userlevel 2

Which app do you have? Is it the one with an R icon or phone symbol?

R icon

Reply