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Home » Users
Cannot receive calls & cannot make a support case
Tags: incoming call
Jan 12, 2021 at 1:38pm   •   1 replies  •  0 likes
H Su

Hello,

For no reason, I stopped receiving call forwarding to my cell phone, and my Ring Central app no longer notifies me of incoming calls, so I am missing every call that comes in.

I tried to submit a support case, but I received an error, saying that I do not have sufficient permissions to create a case. I am the super admin on the account and am logged in.

on Jan 12, 2021 at 1:48pm   •  0 likes

Hello Heather,

Sorry for having issues with creating a web support case. Please send us an email at community.support@ringcentral.com



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