question

Tina Woods avatar image
Tina Woods asked Becky-Community_Manager edited

How to cancel order for desk phone

How do I cancel an order for a desk phone? Cannot get anyone to answer the customer service "emergency" support line. Cannot reach our sales rep.

cancellation
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mary-community-moderator avatar image
mary-community-moderator answered

Hello Tina,

We will reach out to your Account Manager regarding this and will give you an update.


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shelton avatar image
shelton answered

I have encountered the same issue as Tina above. I ordered one phone, but I show two under my Device Orders. I need to cancel one of the phones prior to shipment.

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