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Mike Fish avatar image
Mike Fish asked mary-community-moderator commented

Replacing Deskphone - Where's The Return Prepaid Shipping Label For Shipping Back The Yealink T48S I Replaced?

Where's The Return Prepaid Shipping Label For Shipping Back The Yealink T48S I Replaced? I received the new deskphone and it is functional; but I don't know where to send the Yealink T48S + Sidecar Keypanel + wires I rented from RingCentral which I no longer need now that the deskphone has been replaced?

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mary-community-moderator answered

Hello Mike,

You need to contact your Account Manager or someone from Tech support so they can create a return label for you.

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Mike Fish answered mary-community-moderator commented

@Mary-Community_Moderator - considering I don't know who that is, would you be so kind as to ask that person to contact me?

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Hello Mike,

Please email us your account information so we can check who your Account Manager is. Send an email to Community.support@ringcentral.com

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