News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Users
Why is the Conference Bridge icon not in the Outlook Plugin anymore?
Tags: o365
Jan 27, 2021 at 1:49pm   •   0 replies  •  1 likes
Bradley Barlow

We always used the Conference Bridge icon that is on the Outlook Plugin, but with the most recent version update it is no longer available. We know the Video option can work, but it doesn't allow the host to simply dial in and have the same controls (i.e. record, mute participants, etc.). Additionally, the Video doesn't allow near as many participants as the conference bridge does. Now, in order to create a conference bridge, we not only have to have the RC Outlook Plugin and RC App running, we now have to open the RC Phone app or the webpage to create the conference bridge. We would really like to see this functionality in the next Plugin update.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

Developer Platform
Integrated Apps
App Gallery
Developer support
Games and rewards

Resource center
Product Releases
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us