Susan Pieroni avatar image
Susan Pieroni asked mary-community-moderator commented

Employee Turnover

We are new to RingCentral and was looking for some best practice guidance. On the sales side of our organization there is quite a bit of employee turnover. There are times when a licensed extension could be unused for weeks. Since the employees' DID's are provided to customers, when an employee leaves we do not want the calls to go unattended. I have implemented some work arounds but they seem a bit time consuming. Any ideas would be appreciated.

Thank you

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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi @Susan Pieroni, Can you tell us what specific behavior of the system would you like to achieve?

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