question

Jan Boyer avatar image
Jan Boyer asked mary-community-moderator commented

Change payment method

My company has cancelled all credit cards and I need to update my payment method. I've been trying for over a week to get ahold of someone to help me. I've done support tickets, online chat, voice messages and my boss has done the same. How in the heck can I get someone to help me?

help wanted
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Hi @Jan Boyer, we can ask help from your Account Manager. Send us your details so we can find out who your Account Manager is. Our email is community.support@ringcentral.com.

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1 Answer

Jan Boyer avatar image
Jan Boyer answered mary-community-moderator commented

Thank you, I've been told our account manager is Stephen Debien. I sent an email but no response.

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Okay. Please send us your account details so we will be the one to reach out.

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