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meatheadpro11407 avatar image
meatheadpro11407 asked mary-community-moderator edited

Glip new message numbers not working

This started happening on both RingCentral app and the glip web page. the indicator of the number of messages that are new is missing. All it does is bold the group or name.

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Hi @meatheadpro, have you tried to logout and log back in?

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meatheadpro11407 answered

I resolved this myself, seems there is a new BETA feature in your preferences called New message badge count. It was set to @mentions and direct only. Changed to ALL messages and it stated to work as before.

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