My outbound caller ID is showing "UNKNOWN CALLER" to customers. I have it set up to show my company name in the settings on website. Im using the mobile app and have caller ID set to main company number for caller ID.
My outbound caller ID is showing "UNKNOWN CALLER" to customers. I have it set up to show my company name in the settings on website. Im using the mobile app and have caller ID set to main company number for caller ID.
Hi @Keith Powell, please contact our Technical Support for this issue. All of our Support numbers can be found here. You may also create a Support Case Online here.
4 People are following this question.
"Your call is parked" message whenever ending a call
Incoming call needs to show prompt pressed
How to Block Internal Extensions (from calling a door lock)
Can one block all inbound calls to the toll free number? (trying to reduce spam charges)
Random return phone calls,Main Phone Number getting unknown callbacks
Team messaging, video meetings
and phone - all in one app.
Get the new RingCentral app