question

Henry Egal avatar image
Henry Egal asked Phong Vu commented

Develop a telephony system

Hello there,

I am a software developer looking to have a way for a user:

1. Call into a Ring Central Phone Number

2. Using an automated system, enter their ID

3. From there, I can do a lookup in a SQL database

4. Return information.


I would develop the API for lookups.

Does Ring Central have this capability?

Henry Egal

automation
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You need to explain better in oder to get help for what you really want to do.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys