question

Daniel Johnson avatar image
Daniel Johnson asked Anirban edited

Company Call log

Hello!,

I'm using the get-log endpoint to retrieve my company calls.

some of the inbound calls to my main phone number are redirected to a specific person's phone number, is there a way to identify these calls?

api
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1 Answer

Anirban avatar image
Anirban answered Anirban edited

If you are using Call-log API there is a parameter called phoneNumber which you can use to identify a specific phone number in the call log and parameter direction=Inbound to filter out inbound calls

ref: https://community.ringcentral.com/questions/310/how-to-filter-a-call-log-by-action-and-result.html

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys