Hi. We've stopped receiving webhooks in our production account as of late last night (4/20/2021). Subscription is active and current.
Thanks for any assistance on this.
My webhook notifications work well on production. Can you double check the address, or delete and create a new one to check?
Phong,
No changes on our end. I'm using the https://developers.ringcentral.com/api-reference/Subscriptions/createSubscription user interface to create the new subscription. I've successfully removed the old but having trouble getting the "createSubscription" to work. Am currently getting a "WebHook server response is invalid" SUB-525 error. It may have to do with the value I'm specifiying for "verificationToken". What value should be supplied for that parameter?
Thanks
Hi All - our webhooks stopped working at the same time. I am about to try and re-create the subscription. I will update here with any progress in testing.
Same here - Webhooks are not working for us as well
Same for us - webhook doesn't work! Yet it has status Active, received SMS appear in RingCentral console but server access logs prove the hook was never triggered.
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