question

Leah Reeves avatar image
Leah Reeves asked Becky-Community_Manager edited

RC Meetings not calculating US/Eastern time correctly durring daylight savings time,Eastern Standard Time - Doesn't account for Daylight Savings (Scheduling Meetings)

When you schedule a meeting in RC and chose US/Eastern, the time does not transfer over to outlook correctly in the body of the email. It's an hour late and confuses meeting participants if you ddon't change it. RC needs the time listed in the body of the email to match the time in the above boxes and calculate correctly durring daylight savings time.

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When you schedule a meeting in RC and it populates into Outlook, RC is not accounting for Daylight Savings in US/Eastern time when transfering the infomation into the body of the email. It's transfering the time an hour late. This leads to confused meeting participants as to what time the meeting actually is. RC needs to fix the body of the message to calculate the same time as above meeting time durring daylight savings time.

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meetingso365
1620739174442.png (38.4 KiB)
1620738827607.png (38.4 KiB)
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Hi Leah, please coordinate this with our Tech Support Team. You may call 1-888-898-4591 or contact support via chat here.

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