Below issue has happened on and off for over a year and a half, and I am absolutely lost. Anyone else out there experiencing the same? Or has some ideas of how to fix this?
I use RC app to make business calls. I pick up my Pixel 9 Pro, open the RC app, dial a number and as the ringing starts I hear the sounds cutting in and out every few seconds. Same when someone picks up the phone. Impossible to have a phone conversations.
This happened for about a month a year ago, then stopped, and has been happening the last 2+ months starting December 2024. What is very interesting is that RC app works fine on an iPhone 12 Pro under the same conditions (i.e. same WiFi, same t-Mobile carrier, locations, etc.)
- Last year this was happening on Pixel 7 Pio. This year it’s Pixel 9 Pro.
- I’ve tried everything, including resetting my Pixel 9 Pro to factory, then rebuilding it, etc
- I’ve tried various SIM card/phone settings (i.e. 5G/LTE, WiFi calling on/off, etc.)
- RC support can’t find any problems with the app and pointing fingers at Google.
- Google support is pointing fingers at RC and sometimes T-Mobile
- T-Mobile is also pointing fingers at everyone else.
And again, the RC app works perfectly fine on an iPhone under the same conditions, in the same locations. Anyone has any thoughts on this?
