question

john-oliphant avatar image
john-oliphant asked mary-community-moderator edited

Call Handling Ring For settings

So this is odd. Why do the mobile and desktop apps ignore the Ring For setting when it's set for less than 3 rings? If I set it for 1/5 they still ring for 3/15. The Always ring 30 setting doesn't seem to make much difference here.

Worse, if the user has a physical phone then there's a 20-ish second delay in the physical phone ringing UNLESS I set the Desktop & Mobile to 0/0.

call forwarding
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Hi John, this is currently a normal behavior with the call forwarding settings on the app. Fell free to add your suggestions or ideas in our

Ideas Portal at https://ideas.ringcentral.com/

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